How do I choose a Raleigh home security company?
The experts at Iwatch security recommend you look for outstanding customer reviews, experienced and accessible customer service, and a company that is invested in the Raleigh-Durham community. Iwatch Security is invested in local Raleigh commercial and residential security, not just as a business but as a member of the community. You are our neighbor here in Raleigh and we look out for our neighbors. 95% of our clients that we meet with choose us over the competition and the reasons are clear – we are committed to providing you with the best, tailored security program for the right price.
One of our main goals is to ensure all aspects of security are touched on during the initial consultation, ensuring any prospective customers’ questions are answered by experienced industry experts. Along with that, be sure to ask us about our numerous levels of monitoring to determine which option may be best for you.
What is included in your lifetime warranty?
Iwatch offers several benefits of having a lifetime warranty including a 1-year coverage on the components we have provided you, free shipping on any components that need to be shipped back to the manufacturer an issue were to arise, a complimentary 90-day labor service, complete lightening damage coverage, and complimentary to-and-from trips. If you would like more details regarding our lifetime warranty services, contact the experts today by filling out our contact form or by calling 919-957-9818.
How often do I need to change my batteries on my security components?
Every 3-5 years, Depending on how the system is set up, you will get a text, App notification, or email to alert you of when to change the battery. Changing the components’ batteries is simple and straightforward, but we are here for you if you need assistance.
What do I do if I sign a contract and plan to relocate?
If you plan to relocate after you sign our contract, there are a few options can come into play including:
- Option 1: In our experience, about 50% of the new buyers will take over the agreement. We will offer to retrain the new homeowner at no cost.
- Option 2: We have a long list of preferred realtors that will pay the agreement off out of their commission from the sale of your home. This option has come in handy on several occasions.
- Option 3: We offer a free system move to your new location with a new agreement, or will provide you with a new system and restart the contract at your new location, whichever is best for you. Keep in mind, there is a $199.00 relocation fee if you end up moving locations within a year.
Do you offer flare and branding materials to display that our home is fully secure?
We offer several forms of ‘flare’ including a yard sign and window stickers. If you are interested in additional branding pieces, let us know so we can work to ensure your commercial or residential property is equipped with visual deterrents that result in optimal protection and security!
What does a consultation with Iwatch consist of?
- No selling over the phone
- Will come meet in-person to understand no money is wasted, and that the prospective customer is well-informed and their security knowledge is up-to-par.
- Our goal is to ensure all aspects of security is touched on during our conversation with our prospective customers
- Offers numerous levels of monitoring
How does your ‘Smash and Crash’ feature work?
This feature ensures you’re protected at all times, even if your home or commercial business propery’s security panel is damaged. When an unwelcomed intruder enters a home or commercial property, an innovated in protective ‘Entry Delay’ message is transmitted to the Iwatch Network Operations Center by the Iwatch Security GSM Radio which is embedded in the security panel. When the Network Operations Center doesn’t receive a ‘Disarm’ message within a few moments after the entry delay was tripped, a ‘Crash and Smash’ signal is sent to a central station.
The central station then promptly responds and alerts the police who are near the premises that was intruded upon. If you have any questions regarding the ‘Entry Delay’ message, “Disarm’ message, the Network Operations Center we work with, or anything else regarding our ‘Smash and Crash’ security features, feel free to give us a call at (919) 957-9818.
What sets Iwatch apart from the rest?
Iwatch is the highest-rated security and alarm system company in Raleigh and surrounding areas. Our complimentary, in-person consultation ensures no money or time is wasted, which our past and current customers have really appreciated. One of our main goals is to ensure all aspects of security are touched on during the initial consultation, ensuring any prospective customers’ questions are answered by experienced industry experts. Along with that, be sure to ask us about our numerous levels of monitoring to determine which option may be best for you.
By utilizing a transparent and straightforward contract, we can promise you there will be no inconvenient and troublesome contracts to deal with or opt out of. We do not retain any equipment used after the contract is signed and up, unlike several of our competitors. Rather than going down the DIY route to save a little bit of money while minimizing the effectiveness of the product itself, contact iWatch, the industry experts in Raleigh and surrounding areas.
Along with that, we are ecstatic to announce that 95% of potential customers who receive a complimentary consultation with one of our well-versed security experts end up choosing Iwatch over the competition.
To learn more about our commercial or home security systems or to schedule a consultation with one of our certified experts, call us at 919-957-9818.